Hoarding is a mental illness. Unfortunately, it seems to affect senior citizens more than anyone else. There is much debate about the cause. Some doctors relate it to depression, perhaps because of the loss of a loved one. The senior couple in this story had always been amazing neighbors, said those living next door. They were always the first to lend a helping hand. Their neighbors felt it was time to reciprocate. We were able to help with clean up and restore their hot water and heating.