Our Service Guarantees
We Stand Behind All Our San Diego Plumbing, Heating & AC Services
At Anderson Plumbing, Heating & Air, we stand behind everything we
do. Unlike other
heating, and cooling companies, we don’t water down our guarantees with
exclusions and limitations. Instead, we make sure that our guarantees
hold us to the highest standards in the industry, making them
so solidly customer-focused. In the simplest terms, we guarantee that we
will refund ALL of your money if you are not 100% satisfied with the service
we provide. If our technicians don’t meet your highest expectations,
at any time or for any reason, you don’t pay for your service.
Learn more about our extensive guarantees below and call us at (866) 374-0402
your plumbing, heating, or AC service in San Diego today!
Heating & AC Repair Guarantee
When we repair your heater or AC equipment, we guarantee that the repairs will be carried out correctly or you don’t pay. Additionally, if your heating or cooling system fails during the season after we’ve already carried out repairs, we will repair it again at no cost.
Heating & AC Equipment & Fixture Guarantee
We guarantee that the equipment and fixtures we use to carry out repairs and other services will work as stated. Should any equipment or fixture fail when used normally within our written warranty period, we will repair or replace it at no cost. Note: Some equipment/fixtures require annual maintenance. “Per manufacturer specifications, certain equipment requires yearly maintenance to insure your guarantee is not voided.”
Heating & AC Equipment Size Guarantee
We maintain the responsibility of determining the right size equipment for your home, as well as the correct installation procedures. We guarantee that the products we install will effectively heat and/or cool your home. If you are not satisfied, we will replace, repair, or otherwise modify the equipment at no cost.
Heating & AC Lifetime Duct Warranty
We offer a lifetime duct warranty for all duct systems we install, so long as proper maintenance is carried out. Maintenance includes maintenance of the surrounding areas and ensuring that damage is not caused externally. Our lifetime duct guarantee is valid for the full amount of time you own the home.
Lowest Price Guarantee
We guarantee that you will not find a comparable HVAC installation for less than our cost within 30 days of the installation completion. If you do, we’ll pay you the difference, along with a $50 bonus. Our only stipulation: the comparison must be “apples to apples.” Anyone can lower costs by cutting corners, but we believe in doing things right.
110% Money Back Guarantee
At Anderson Plumbing, Heating & Air, we take full responsibility for your satisfaction with our workmanship and the materials we provide. If you are unhappy with the performance of your heating or cooling system or our service within the first year, we will make sure to correct the problem at no cost to you. If requested, we will even remove the HVAC system we installed within 30 days and refund the full cost of your contract, plus another 10% for your inconvenience.
Plumbing Service & Repair Guarantee
If any of our plumbing repairs fail within two years after they are completed, we will make the repairs again for free. This guarantee does not include stoppages.
Whole House Repiping Guarantee
When you trust us with your whole house repiping service, we guarantee that we will complete the project on or before the completion date we’ve set from the beginning. Additionally, we guarantee our workmanship for 20 years—if your pipes fail at any time during the following two decades after your repiping service, we will make repairs free of charge (excludes acts of god, riot, or war). We also guarantee that all materials we use for your repiping project are up to local codes and we guarantee that we will protect the condition of your home.
Professional Workmanship Guarantee
We hold ourselves to the highest industry standards in regards to caring for your home and providing professional services. Our technicians clean up after themselves, protect your home with shoe/clothing covers, and complete every job quickly and correctly. We guarantee that our specialists will not smoke or swear in your home and will always treat you with respect and courtesy. If you believe that these standards are not upheld, and are not satisfied with our technicians, we will refund a reasonable amount of your service cost in an amount you believe is fair.
Service After the Sale Guarantee
If you purchase a system or product from us, you can count on us to respond to your service call within hours, not days.
“No Surprises” Guarantee
We will provide you with an upfront price quote—this quote is the price you’ll pay, even if the project requires more work than we originally anticipated.
Temperature Performance Guarantee
When we service your heating or cooling system, we promise that the system will work as stated. We guarantee a temperature variance of plus or minus two degrees at your electronic digital thermostat, max. This guarantee applies whether you are heating or cooling your home.