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Our Guarantee

We Stand Behind All Our San Diego Plumbing, Heating & AC Services

Our Service Guarantees

We stand behind everything we do at Anderson Plumbing, Heating & Air. Unlike other plumbing, heating, and cooling companies, we don’t water down our guarantees with exclusions and limitations. Instead, we make sure that our guarantees hold us to the highest standards in the industry, making them solidly customer-focused. 

In the simplest terms, we guarantee that we will refund ALL of your money if you are not 100% satisfied with the service we provide. If our plumbing, AC, or heating technicians don’t meet your highest expectations, you don’t pay for your service.

Our 100% Satisfaction Guarantee

We guarantee your complete satisfaction. If you are not fully satisfied, we’ll make it right or you won’t pay. Here’s what our guarantee covers:

On Time, Every Time.

We promise you, our client, that we will arrive at your home within the scheduled time window. If our technician does not show up at your home on time, we will waive our service call fee.

Top Of The Line Service.

If you are not 100% satisfied with the service we have provided, we will refund all your money.

Guaranteed Repairs.

We guarantee that repairs are fixed right or the repair is free. If a repair fails (within our written warranty period stated on the contract and/or invoice),we will repair it again absolutely free.

HVAC New Comfort System Coverage

If your New Comfort System fails to work properly within one year of the original installation date due to defects related to the New Comfort System itself and/or our installation, we will remove your New Comfort System and refund 100% of the purchase price if we are unable to correct the defects.

Drain Stoppage Coverage

If the same drain(s) experience a stoppage again after we have performed cable clearing and/or Hydro Jet Pipe Rejuvenation (within our written warranty period stated on the contract and/or invoice), we will return to your home, clean out the stoppage, and offer you our 100% satisfaction guarantee. (Excludes foreign objects and root growth). If pipe is still clogged we will send our drain specialist to perform a camera inspection at no charge.

Whole House Re-Piping Guarantee

We guarantee our workmanship for a period of 10 years. If your pipes fail at any time during that period (excluding acts of God, riot or war), we will repair the failure free of charge. We guarantee that all materials used are as specified and up to the code in your area. And we guarantee to protect the condition of your home.

Plumbing Equipment & Fixture Guarantee

We guarantee that the equipment and/or fixtures we have installed in your home will perform as we have stated. If any equipment used under normal working conditions fails (within our written warranty period stated on the contract and/or invoice), we will repair or replace the item at no charge to you. Certain equipment and fixtures require yearly maintenance. If these maintenances are not performed the guarantee may be void as per manufacturer specifications.

Get In Touch

Do you have more questions about our guarantee or service? Submit your info and we’ll be in touch ASAP. 

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