Our Service Guarantees
We Stand Behind All Our San Diego Plumbing, Heating & AC Services
At Anderson Plumbing, Heating & Air, we stand behind everything we do. Unlike other plumbing, heating, and cooling companies, we don’t water down our guarantees with exclusions and limitations. Instead, we make sure that our guarantees hold us to the highest standards in the industry, making them so solidly customer-focused. In the simplest terms, we guarantee that we will refund ALL of your money if you are not 100% satisfied with the service we provide. If our plumbing, AC, or heating technicians don’t meet your highest expectations, at any time or for any reason, you don’t pay for your service.
Learn more about our extensive guarantees below and call us at (866) 374-0402 to schedule your plumbing, heating, or AC service in San Diego today!
100% Satisfaction Guarantee
On Time, Every Time.
We promise you, our client, that we will arrive at your home within the scheduled time window. If our technician does not show up at your home on time, we will waive our service call fee.
If you are not 100% satisfied with the service we have provided, we will refund all your money. If our technicians smoke or swear in your home, or do not wear shoe covers, or leave your home without cleaning up, you do not pay for service.
We guarantee that repairs are fixed right or the repair is free. If a repair fails (within our written warranty period stated on the contract and/or invoice),we will repair it again absolutely free.
HVAC New Comfort System:
If your New Comfort System fails to work properly within one year of the original installation date due to defects related to the New Comfort System itself and/or our installation, we will remove your New Comfort System and refund 100% of the purchase price if we are unable to correct the defects.
If the same drain(s) experience a stoppage again after we have performed cable clearing and/or Hydro Jet Pipe Rejuvenation (within our written warranty period stated on the contract and/or invoice), we will return to your home, clean out the stoppage, and offer you our 100% satisfaction guarantee. (Excludes foreign objects and root growth). If pipe is still clogged we will send our drain specialist to perform a camera inspection at no charge.
Whole House Re-Piping Guarantee:
We guarantee our workmanship for a period of 10 years. If your pipes fail at any time during that period (excluding acts of God, riot or war), we will repair the failure free of charge. We guarantee that all materials used are as specified and up to the code in your area. And we guarantee to protect the condition of your home.
Plumbing Equipment & Fixture Guarantee:
We guarantee that the equipment and/or fixtures we have installed in your home will perform as we have stated. If any equipment used under normal working conditions fails (within our written warranty period stated on the contract and/or invoice), we will repair or replace the item at no charge to you. Certain equipment and fixtures require yearly maintenance. If these maintenances are not performed the guarantee may be void as per manufacturer specifications.
We guarantee your complete satisfaction. If you are not fully satisfied, we’ll make it right or you won’t pay.