FREE Tech Support for Anderson Clients via FaceTime/Phone During COVID-19
- Our Goal is to minimize the time our Tech is in your home to protect your Family as well as our employees.
- When you call, our Customer Care Center Representatives will probably ask more questions than usual
- Depending on your issue, they may connect you with one of our experts who will discuss your problem to get the information the Tech would typically get when they arrive at your home.
- If needed, we may ask you to FaceTime or text photos to help diagnose what’s going on
- Who knows? If it’s something simple we may be able to help you fix it yourself.
- And if we do need to send a Tech to your home they can get right to work to take care of your problem quickly and efficiently.