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Superior Business Ethics

Jul 02, 2007

Anderson EmployeeHaving policies and procedures in place that guarantee our customers receive the best service in our industry is not just our goal, it’s our obsession. Our commitment to our customers is simple. “Nobody wows clients like we do”. If a customer is not 100% satisfied with the service we have provided, we will refund all of their money. We have designed our customer service protocols to give our customers that “wow” feeling anytime they invite us into their homes.

It’s easy to say your company does things right. We believe it easier to DO things right and the rest will speak for itself.

Our business practices must always be conducted honorably and ethically. We will not engage in any business practices that compromise our organization, the integrity of our industry, or is at the expense of our customers or our employees.

Guaranteed Service Excellence:

We must deliver superior service, superior products, and unsurpassed customer guarantees.

The Place to Be:

We strive to be the most desirable business to work for offering excellent compensation, exceptional benefits, and creating a corporate culture that inspires, supports, and empowers all those employed within our company.

We know the measure of our success is directly related to the experience of our customers. Each job we perform is not considered “finished” until we are confident that each and every customer has found our work to be more than satisfactory and we have exceeded expectations. By doing so, we maximize our commitment to quality, value, and personal service while adding benefit to our industry and to our community.

We believe that respect for a client’s time is paramount and that is why “on-time service” is our passion and the driving force behind our business. But it’s not the only thing that makes Anderson Plumbing, Heating, and Air an industry leader. We have one of the most comprehensive code of ethics in the business and we strongly adhere to all local, State, and Federal laws that govern our industry. We are forthright and truthful in our dealings with customers, employees, and vendors. We support our community. We keep our promises.

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