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Anderson Came to My Rescue!

May 21, 2021

At Anderson Plumbing, Heating & Air, we always strive to live up to our motto that Nobody wows clients like we do! Jaime from San Diego experienced our ‘wow’ service first hand, and couldn’t help but share it:

“John C. and his apprentice came to my rescue today! After a string of bad experiences with plumbers who were recommended to me or referred by my home warranty, I decided to venture out and find my own. Anderson Plumbing was the first to pop up and had the highest rating in San Diego. When I called, they answered immediately (last plumber hung up on me) and had someone at my door WITHIN AN HOUR (last plumber waited seven days before coming to my condo). John was so knowledgeable and friendly. (Both of them showed my dog lots of love, so bonus points there.) He was able to diagnose the problem immediately and even showed me the exact issue (so I knew he wasn’t just trying to get me to replace a bunch of parts to drive up the cost). Although the fix was pricey, he was upfront about the cost and talked me through my options. They had the parts on hand to fix the water heater and waited until the hot water was running throughout the house before they left. Although larger companies can be a bit more expensive, it was 100% worth the extra money to use a reputable, legit company that came to my aid immediately and had a mini-warehouse in their truck with everything they needed to fix the problem. Paying a couple of extra bucks was worth avoiding the hassle I’ve been experiencing with 2-star rated companies who took a week to get here in the first place. John converted me to a loyal customer and I will only use Anderson Plumbing in the future. Also – John spoke volumes about the owners of the company and how generous they are with their employees and are wonderful people to work for — that’s the exact type of company I want to support!!

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