Mary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Grounded in the promise that ‘Nobody wows clients like we do!’ Anderson Plumbing, Heating & Air has grown to more than 200 employees.
Fundamental to her success is her commitment to exceptional customer service and providing a positive culture and work environment where co-workers can grow and thrive.
Mary Jean and the team at Anderson have been consistently recognized for their accomplishments on a local, national and even at the international level when they won the International BBB Torch Award for Excellence. She has also been recognized twice by the National Plumbing, Heating and Cooling Contractors Association – for both Plumbing and HVAC.
Currently, she serves on the Executive Board of Directors for Nexstar, an International association of Home Service Contractors.
In 2017, she founded the Anderson Career Builder Institute to train individuals for lucrative careers in the plumbing, heating and air conditioning trades – with a focus on creating opportunities for women and military veterans.
Mary Jean published a memoir titled “Here Comes Cannonball! Reflections on the 40th Anniversary of Anderson Plumbing, Heating & Air” in 2018.
Bryan Rominger, Vice President, Installation and Service President, Anderson Career Builder Institute
As Vice President, HVAC Installation and Service, Bryan works directly with Managers for the HVAC department to ensure 100% client satisfaction. He is on a mission to be sure each department is run with the Anderson core values of professionalism, integrity, ethics and commitment to superior client service.
Bryan’s experience in various leadership positions at Anderson as well as his overall trade experience makes him an invaluable resource for managers and rookies alike. He is a Master Plumber, North American Technical Excellence (N.A.T.E) certified journeyman and HVAC technician.
When faced with a nationwide critical shortage of qualified candidates for employment in the skilled trades, Bryan was instrumental in helping to create the Anderson Career Builder Institute (ACBI) which was established in 2017. ACBI is a credentialed earn-while-you-learn trade school to train residential plumbers and HVAC technicians for rewarding careers in the home service industry.
Today, as President, Headmaster and Instructor, Bryan has developed an effective instructional program appropriate for Plumbing and HVAC students to achieve the level of Journeyman for their chosen trade certification. Bryan not only teaches technical skills, but also the interpersonal skills that deliver on the Anderson promise to wow clients every day in every way.
Kyle Anderson, Vice President, Strategic Operations Manager
Kyle grew up in the Anderson family business. With over 25 years industry experience, he is a licensed contractor with the Contractors State License Board holding both C-36 (Plumbing) and C-20 (Warm-Air Heating Ventilation and Air Conditioning) licenses.
As Vice President, Strategic Planning & Operations, Kyle is responsible for planning and directing Anderson’s long-range goals. He conducts organizational reviews to identify strengths, weaknesses and opportunities to evaluate and monitor operational effectiveness.
Kyle is also responsible for directing the design and control of day-to-day systems and processes to help ensure a wow experience for Anderson clients.
In addition to Kyle’s management responsibilities, Kyle is the host of the Anderson video series designed to provide homeowners with insights and information on properly maintaining their home HVAC, Plumbing and Drain systems. These videos can be found in the Anderson Video Library on the AndersonPHA.com website.
Kelly Jo Anderson, Vice President, Training Service
Like her brother, Kyle, Kelly is second generation Anderson now holding a leadership role in the family-owned business.
As Vice President, Training and Service, Kelly continues her quest overseeing all services provided by Anderson including Client Care Center operations as well as all Plumbing, HVAC and Drain Service Department operations. She is also responsible for the advancement, education and training of Anderson Plumbing, Heating & Air team members.
Being born into the family business, she was first recruited at age 10 to help stuff envelopes. She rejoined the company shortly after graduating from San Francisco State University with a Bachelor’s degree in Communications, Radio and TV Broadcasting.
Kelly has also been an active member of the Plumbing, Heating and Cooling Contractors Association (PHCC) where she served as President in 2012-2013. As PHCC President, her goal was to give back to the industry that has been so good to her family.
Emily Turner , Vice President, Finance
Emily has been at Anderson Plumbing, Heating & Air since 2017 and enjoys working for a family-owned business. As a San Diego native, Emily was well versed with Anderson Plumbing, Heating & Air and was a previous customer.
Her business experience includes public accounting at Ernst & Young, LLP. After leaving Ernst & Young, Emily worked for a start-up company, with a wide range of responsibility ranging from inventory analytics, payroll, and managerial reporting.
As Vice President, Finance, Emily is responsible for the evolving strategic direction of Anderson Plumbing Heating and Air, ensuring effective financial planning, budgeting, taxes and regulatory compliance
Emily graduated from the University of San Diego with dual degrees - a Masters of Science degree in Taxation and Bachelor’s degree in Accountancy.