Our department managers have earned their stripes. To be considered for a management postion, they must have excelled in the field first and then must pass extensive testing before stepping into the role of a manager. As a manager, they continue to receive training so they can mentor their teams with the latest technical skills as well as develop their customer service skills.
Customer safety is our foremost concern.
For your safety, all of our specialists are licensed and fingerprinted with the State of California. We conduct extensive background checks, personality profiling and drug testing so you can feel safe when we visit your home. We will email you a picture of the plumbing or HVAC specialist dispatched so you’ll recognize them when they arrive. This email will also contain background information and confirmation of background checks.