Jenny M. Shared:
"We had, what we thought, was a routine clog and so we called the after-hours line to make sure we could get an appointment for the next morning. A technician named Syn came out the next morning and was kind, courteous, and took his time explaining the problem to us. It turned out to be a much larger problem than we anticipated. I panicked. My partner and I have had a few very tough months and this was the last thing we needed. Syn took everything in stride and helped us figure out what we needed to do to move forward without losing the remaining bits of my sanity. We needed this. A plan was made and the problem was fixed. We paid a very reasonable fee and they were exceptionally clean. I can't thank Syn and this company enough for turning a traumatic situation into something manageable. They have a customer for life, and I'll sing their praises forever."